Join the Sterling family
We’ve revolutionised the way we approach each working week
We encourage our team to have a life outside of work, which is why we offer flexible working, competitive pay, remote working options and tons of holiday. Whether you want to spend more time with your family or you have personal commitments you need to fulfil, our flexible working culture allows the team to focus on what really matters to them.
And we’re just getting more flexible. Want to work fewer hours one day and overtime the next? Fine with us. Need to attend an appointment? No problem. Want to work from home? We can train you remotely. Our award-winning, pioneering approach is designed to work around your lifestyle so you don’t have to sacrifice your lifestyle for the job.
Plenty of career growth opportunities for driven individuals
Just as we give you the freedom to choose your own working hours, we also encourage you to take ownership of your work. We value new ideas and perspectives, and are keen on ensuring dedicated individuals are awarded for their efforts, which is why we provide career development opportunities and training to driven members of the team.
And, as we only promote from within, there are plenty of opportunities to develop quickly at Sterling. Our grading structure enables you to work your way up to our top Grade 5s or into managerial positions – with potential to earn generous performance bonuses along the way.
Apply now to join Sterling
Become part of a friendly, driven team and benefit from our incredibly flexible way of working.
If you’re good with people and ready for your next career move, take a look at the opportunities available below and fill in our job application form.
All our staff are based in the UK, either working from home, on a hybrid working model, or at our offices in Bishop’s Stortford, Hertfordshire, and King’s Lynn, Norfolk.
Just some of the perks of working at Sterling include:
- Flexible working
- Plenty of holiday
- Freedom to select your own working pattern
- Competitive salary
- Remote working options
- Transparent and generous monthly bonus scheme
- Full and extensive training provided
- Excellent career opportunities
- Fantastic social events and parties
- Daily, weekly and monthly competitions
What do our staff think about working for Sterling?
“Sterling is a great company to work for. There are many benefits, such as monthly bonus rewards, generous annual leave, summer parties, fun competitions and regular company and team nights out.“
“The grading salary is simple to understand and that means everyone is aware of what they need to do to get the grade they want to achieve and progress their career within the company.“
“There are also extra benefits, such as discounted staff insurance schemes and paid birthdays off, depending on which grade you reach.“
“Overall, Sterling Insurance is a very enjoyable and rewarding company to work for.”
Shannan Fowler, Sterling Insurance
Frequently asked questions
Underwriting Sales Clerks
This role will be telephone based (both in and outbound calls) where you’re required to sell insurance policies to clients who are actively looking to us for insurance – there is no cold-calling!!
Underwriting Sales Clerk: £20,000 – £24,000
Potential salary of £27,000 – £30,000 including basic, overtime and bonuses for established sales staff.
Bonuses: up to £500 per month subject to performance
Location:
- Bishop’s Stortford Hertfordshire.
- Remote – working from home
Requirements:
Grades 3/D in English and Maths, good communication skills, basic computer skills, to have some confidence and be someone who is friendly, helpful and has an engaging personality.
The Role:
Your duties will primarily be telephone based; receiving calls from prospective customers, taking all relevant information, providing quotations for private motor and commercial insurance and securing the sale of the policy. Customers will need to be advised of policy details. You will take payments to initiate cover, deal with online quotations and contact customers that have requested callbacks.
Successful candidates will be given full training on our products and how to use the computer system. You will be trained in insurance underwriting and will learn sales techniques to help place and secure business. No previous sales experience is required but good communication skills that could translate to a confident and friendly telephone manner are essential for this position.
Opportunities to earn generous bonus payments by reaching performance related targets are also available. Be part of a successful team and help drive the company forward.
Flexible Working Hours:
Flexible working benefits available between Monday to Friday 9am to 7pm all year round. Talk to us about your preferred working pattern.
Saturdays are optional but we are open between 9am to 2pm
Sundays are optional but we are open from 10am to 2pm
Career Opportunities:
We have a grading system that enables you to move up the salary bands as your experience grows and we only promote from within. If you work hard, have the right attitude and apply yourself in the correct manner, progression up to the top grades or into management can be achieved relatively quickly – in fact, 24 months is currently our record!
Staff Benefits:
- Part of the Adrian Flux Group
- Holiday allowance is variable depending on your working pattern but we give a standard five weeks holiday (plus Bank Holidays)
- The ability to select your own working pattern
- Remote working options
- A transparent monthly bonus system
- Full and extensive training provided
- Excellent promotional prospects
- Fantastic social events
- Excellent facilities
- Free parking at Bishop’s Stortford
- Numerous competitions, daily, weekly and monthly
- Smart casual dress code
Do you want to be part of the UK’s largest Insurance Specialists and one of Bishop’s Stortford’s largest employers?
Customer Service Clerks
This role will be telephone based dealing with mostly incoming telephone enquiries. Your duties will involve offering our customers a complete customer care package. This will cover a wide range of subjects in connection with our customers’ insurance with the emphasis on helping customers with their policy enquiries.
Customer Service Clerk: £20,000 – £23,000
Potential salary of £26,000 – £29,000 including basic, overtime and bonuses for established customer service staff.
Bonuses: up to £250 per month subject to performance
Locations:
- Bishop’s Stortford Hertfordshire
- Remote – working from home
Requirements:
We’re looking for people who enjoy interacting with a variety of different people, and are comfortable doing so over the phone. You’ll need to be a motivated, committed and reliable individual who thrives on going the extra mile for customers.
Successful applicants must have a grade 3/D in English and Maths, be customer focused and able to work in a high paced, versatile and dynamic team. Previous customer service experience is not required, but a confident and friendly telephone manner and excellent communication skills are essential.
The Role:
Your duties will involve offering our customers a complete customer care package. You will deal with mostly incoming telephone enquiries covering a wide range of subjects in connection with our customers’ insurance. These may include discussions about outstanding paperwork or payments, processing the many changes customers may wish to make to their policies, cancellation requests and also dealing with any general enquiries they may have. Successful candidates will receive full training on our range of products, how best to meet our customers’ requirements and how to use the computer system.
Opportunities to earn generous bonus payments by reaching performance related targets are also available.
Flexible Working Hours:
Flexible working patterns available between Monday to Friday 9am to 6pm all year round. Talk to us about your preferred working pattern.
Weekends are optional but we are open between 9am to 2pm on Saturday.
Career Opportunities:
We have a grading system that enables you to move up the salary bands as your experience grows and we only promote from within. If you work hard, have the right attitude and apply yourself in the correct manner, progression up to the top grades or into management can be achieved relatively quickly – in fact 24 months is currently our record!
Staff Benefits:
- Part of the Adrian Flux Group
- Holiday allowance is variable depending on your working pattern but we give a standard five weeks holiday (plus Bank Holidays)
- The ability to select your own working pattern
- Remote working options
- A transparent monthly bonus system
- Full and extensive training provided
- Excellent promotional prospects
- Fantastic social events
- Excellent facilities
- Free parking at Bishop’s Stortford
- Numerous competitions, daily, weekly and monthly
- Smart casual dress code
Do you want to be part of the UK’s largest insurance specialists and one of Bishop’s Stortford’s largest employers?
Even better deals over the phone
Our best policies and prices do not appear on price comparison sites and are not available online.
So let us compare prices with the levels of cover available. We’ll take quotes from multiple insurance providers to ensure you get the very best deal.
Help is here when you need it
Sterling’s claim line is open 24 hours a day, 365 days a year.
If you ever need to make a claim, someone will be here for you at the other end of the phone.
Our staff are based in the UK
Both Sterling and Bikesure’s staff have many years of experience in the insurance industry. They’ve come across many different situations and scenarios, so speak to us whatever your needs. We will know if it’s a standard policy, or more specialist cover that you need.
30 years’ experience in the industry
Our senior staff have been working in the insurance industry for 30 years.
It means we can help if you need to find cover for situations or circumstances that are a bit more specialist.
